Pexip only transmits low resolutions to mobile SfB clients.Shared PowerPoint files are slow to display to Pexip participants.Pexip VMR participants can't see shared PowerPoint files.
Audio-only calls when using a VCS for call control.Gateway clients are disconnected from SfB/Lync meetings.Problems connecting gateway calls to SfB/Lync clients.Problems connecting to SfB/Lync meetings via the Virtual Reception (IVR gateway).Can only make audio calls when using a Cisco VCS for call control.SfB/Lync users see low-resolution presentations in small scale.SfB/Lync presenter sees "Someone has joined and can't see what's being presented or shared" notification.Content from Pexip participants not included in a Skype for Business / Lync meeting recording.SfB/Lync participants do not receive presentations / content sharing.Sending messages from a SfB/Lync client to a locked conference.Poor image quality and delays when sharing content from SfB/Lync.Conference status shows backplanes to a merged SfB/Lync meeting with no participants.Collecting SIP logs using the SfB/Lync Server Logging Tool.SfB/Lync client can successfully connect to the Pexip Infinity conference, but audio and/or video is not working in one or both directions.SfB/Lync client does not connect to Pexip Infinity conference.In your Login keychain, delete all e-mail address certificates.This topic describes any limitations and provides troubleshooting guidance when integrating Microsoft Skype for Business and Lync* with Pexip Infinity.Delete all keychains starting with OC_Ke圜ontainer.Open Keychain Access from /Applications/Utilities folder.Go to Finder > press Command+Shift+G > type in /users//documents > navigate to Microsoft User Data > delete the following folders: Microsoft Lync Data and Microsoft Lync History.Logs > Microsoft-Lync-x.log and Microsoft-Lync.log.Keychains > all files beginning with OC_Ke圜ontainer.Go to Finder > press Command+Shift+G > type in /users//library > delete the following files:.Clear DNS cache: in Command Prompt run ipconfig /flushdns command.If you do not see this folder, check the \Local\Microsoft\Communicator directory. Make sure you’re in the AppData directory and navigate to\Local\Microsoft\Office\15.0 (or 16.0)\Lync\ for Skype for Business and Lync 2013, or \Local\Microsoft\Office\12.0\Lync\ for Lync 2010. Skype for Business, Lync 2010, Lync 2013 for Windows You cannot search for users in Skype for Business.Your Outlook and Skype for Business integration is not functioning properly.You cannot log in to Skype for Business.Possible reasons why you would want to clear the Skype for Business / Lync cache include: Skype for Business and Lync cache information on Windows or MAC OS X to read information quickly and efficiently.
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